[26.04.20] Mom’s Touch Store Rampage Video Resurfaces After Six Months

Mom’s Touch Store Rampage Video of “Troublemaker Woman” Spreads… Controversy Over Six-Month-Old Incident

📍Customer enraged by drink refill refusal damages property and assaults staff… criticism intensifies as old video resurfaces

A customer disturbance at Mom’s Touch has resurfaced about six months after the incident, drawing renewed controversy as footage spread online. The violent behavior that occurred at the scene has been re-examined, raising concerns over store operations and staff safety.

🔹 “Troublemaker woman” rampage video spreads

A video showing a customer causing a disturbance inside a franchise store has been spreading rapidly online, intensifying controversy.

The footage shows a woman identified as a “troublemaker woman” flipping trays inside the store and throwing objects. She then moves toward the counter area, pushes equipment, and displays threatening behavior toward staff.

It has also been reported that other customers were present at the time, raising concerns that the situation could have escalated into a more serious incident.

🔹 Dispute over drink refill triggers conflict

The incident is believed to have started over a drink refill issue.

According to witnesses and staff accounts, the customer ordered a set menu, took her drink, intentionally spilled it at her table, and then returned to request a refill.

However, the store informed her that carbonated drink refills were not allowed under internal rules, and she strongly objected, leading to a verbal dispute.

What began as a minor argument quickly escalated as emotions intensified within a short period of time.

🔹 Physical rampage spreads inside the store

The argument soon escalated into physical actions.

The customer threw trays onto the floor and tossed nearby objects. She also pushed the counter, causing property damage inside the store.

Staff attempted to calm the situation, but her actions did not stop easily, and the store remained in a disrupted state for some time. Other customers reportedly felt uneasy.

🔹 Staff assaulted during incident

During the incident, staff members were also affected.

The customer reportedly swung at employees, resulting in physical contact.

A staff member said, “While I went to lock the door, my colleague was attacked,” adding that it was very regrettable they could not stop the situation.

The incident escalated into a situation involving serious concerns about staff safety.

🔹 Police intervention ends incident

The disturbance ended after police were dispatched following a report from another customer.

The situation was brought under control relatively quickly, and the case proceeded to a police investigation. However, at the time, the video had not spread widely, so it did not become a major public controversy.

The store reportedly continued normal operations afterward.

🔹 Video resurfaces after six months

The controversy intensified about six months after the incident occurred.

Recently, the video spread across online communities and social media, bringing renewed attention to the case.

As the footage circulated, criticism increased and the behavior of the “troublemaker woman” became a central point of discussion again.

Concerns have also been raised over secondary damage and business impact as the store has been identified or speculated online.

🔹 Mom’s Touch statement

Mom’s Touch stated that the incident occurred in October last year and that related procedures are currently underway.

The company added that it places importance on protecting the safety and rights of franchise owners and employees and will provide legal guidance and consulting support if necessary.

One-line summary : A customer rampage at Mom’s Touch that occurred six months ago has resurfaced as controversy after the video spread online.